When it comes to purchasing service parts and accessories for your snow plow, tailgate or hopper spreader, there may be options to purchase a similar part or accessory from an aftermarket supplier for a lower price. “Is the higher price of the Factory Original service part or accessory supplied by the Original Equipment Manufacturer (OEM) justified by the value delivered?” is typically the most important question that comes up when considering options. Similarly, “Does a lower cost part or accessory mean lesser quality?” and “Are there certain situations where you should only use OEM parts and accessories?”
We will compare and contrast the pros and cons of both types to help answer these questions.
Original Equipment Manufacturer parts and accessories are a direct replacement for your particular product. They were designed, tested and engineered for their specific purpose. They are manufactured and sourced from the same means as the original product and, for all intents and purposes, are the same part or accessory.
EASIER TO CHOOSE YOUR PART: If you go into your preferred dealer and ask for a OEM part or accessory at the counter, they will get you that item and you can have peace of mind knowing it will fit, perform and function as designed for your snow plow or spreader. Manufacturers also provide parts diagrams and other supporting documentation to ensure you are ordering and receiving the correct part or accessory.
GREATER ASSURANCE OF QUALITY: The OEM part or accessory should work exactly like the one you are replacing or adding because, in most cases, it is the exact part or accessory that either came standard on the product or when purchased new. It was designed and manufactured to an exact specification for the purpose it was intended. As a result, product performance is fully restored.
COMES WITH A WARRANTY: OEM manufacturers back their products with a one-year or two-year warranty. In addition, the service part or accessory will not void or adversely affect any other warranties with the product.
AVAILABILITY: Dealerships generally maintain a stocking inventory of most common service parts and accessories, so they are ready and available for purchase.
SUPPORT: The OEM provides training to dealers to ensure their product knowledge. They offer technical and ordering support to help resolve any issue that may arise. Many dealerships offer extended hours during events or emergency contact information.
PRICE: Due to the additional value delivered, OEM parts and accessories may cost more than their aftermarket counterpart. This can be driven by the quality of the product, manufacturing costs, maintaining higher inventory levels to ensure availability, or to help offset the costs associated with engineering, testing and designing the products.
POINT OF SALE: OEM parts and accessories are sold through a network of dealers. Even though there are other ways of purchasing OEM parts and accessories, most people choose to purchase from their preferred dealer. This limits the number of places to buy, but also may enhance the service provided and ensure support is available if needed.